If you have ever placed an order or needed help with your theater lift, chances are you have spoken with Anthony in Customer Service. While we know he works hard all the time, it is always a treat to get feedback from a customer.
In these days and times it's not often that you experience customer support that not only meets your expectations but far and away exceeds it.
My recent experience with your customer support group and Anthony Martinez was outstanding. He absolutely covered all of my concerns and followed through with everything he promised. I have a fully functioning lift system that I am proud to own. If any prospective customers ever ask for a reference, please do not hesitate to send them my way.
I want to personally thank you, Anthony and your organization on a job well done.
Sincerely, John H
When Anthony is not manning the front lines of Customer Service, he serves as the company hand model. Following in the tradition of Seinfeld's George Constanza, you may know his hand-modeling work from such illustrious Touchstone Videos as "Quick Connect" and "Setting the Security Code" .
Check them out at: http://www.touchstonehomeproducts.com/service-and-support.html
In these days and times it's not often that you experience customer support that not only meets your expectations but far and away exceeds it.
My recent experience with your customer support group and Anthony Martinez was outstanding. He absolutely covered all of my concerns and followed through with everything he promised. I have a fully functioning lift system that I am proud to own. If any prospective customers ever ask for a reference, please do not hesitate to send them my way.
I want to personally thank you, Anthony and your organization on a job well done.
Sincerely, John H
When Anthony is not manning the front lines of Customer Service, he serves as the company hand model. Following in the tradition of Seinfeld's George Constanza, you may know his hand-modeling work from such illustrious Touchstone Videos as "Quick Connect" and "Setting the Security Code" .
Check them out at: http://www.touchstonehomeproducts.com/service-and-support.html